What I would like to talk to from American Airways is are you able to men please waive this charge for us. I know I termed in today and paid different, but should you men can remember to help us out, that will suggest lots for our relatives With this vacation.
I choose to touch upon how horrible your flight and purchaser service was nowadays. Flight 4425 was suppose to depart at 5 pm from DC and get to Atlanta. We didn’t choose off from DC until 6:20 pm. We were told it had been gonna be a 10 minute hold off but we in no way boarded the airplane until finally way later. Then the pilot stated there was no delay Regardless of being delayed forty five minutes and afterwards had us sit around the runway for over 35 minutes. I understand you don't have any control above the turbulence we expert but we arrived in ATL they usually didn’t Have a very terminal for us to unboard.
I've to confess that I was selfishly delighted in order to e-book my flight in advance of all your other consumers and which the agent was capable to remove the charges.
American Airways neglected to provide me health care assistance when I asked for it. The staff members said that since I didn’t make preparations for assistance they couldn’t help me. Like I realized I used to be gonna Use a healthcare unexpected emergency. Get genuine American airlines and begin caring regarding your buyers.
I've tried reserving flights from Charlotte ,NC to Tobago. I'm unable to ebook these flight on yours or US Airs websites,however I'm able to ebook them on Expedia and Travelocity. I didn’t desire to e book these which has a second get together.
my grand mother take a flight from Ecuador 2/18/sixteen (halt in Miami)in route to Ny,when she was ready for getting her baggage what a shock she got!!her baggage was broken and any individual within steal some fantastic which was within,also the zipper was violated(broken)she lost in merchandise that she convey it to my loved ones Together with the Expense about $350 when she knowledgeable what comes about in AA counter in JFK NY they made available to changed her completely new luggage with an utilized and old just one that appears like they pick up from the garbage!!.also they mentioned that to maintenance requires about four weeks!
I value you happen to be experiencing a merger and many personnel may be a lot less than thrilled, but this Mind-set should not be evident on your clients who are merely contacting to get some help.
Hi，I wanted to question questions about bring a cat with the U.S. to China, so I known as your Chinese service. The woman known as Annie picked my phone. I requested my query and he or she stated †there isn't a way†I claimed someone explained to me it can be done. She explained †They may be lying†she didn't give me any explanation. I made a decision to simply call once more, A further woman answered my contact.
On April 15th, 2013 I obtained a sign in the mail from you and was incredibly disappointed After i opened the envelope to see the Verify composed out was around 1/4th the quantity I had at first submitted for reimbursement.
When you are happy with your organization, and even have a thoughts of trying to function in a thrifty fashion. This shows you are really challenged in accomplishing this to begin with.
Experienced fantastic purchaser service sine 1/17. Been pulled from the FRA flight and stayed for two days in Philly. Nowadays 1/19 I'll resume my flight to FRA with around par documentation. To my shock the ticket agent on the sign in counter were being Totally rude, not helpful and envisioned me to search out my baggage which was checked in on the seventeenth Which I had been not able to retrieve when I was pulled off the flight on Sunday.
I had been overcharged for a third piece of luggage on a world trip United states of america to Uruguay. I've tried out making use of the website e-mail to try to obtain a refund; no reaction.
I cannot think you board travellers just before doing your checks within the plane. Leaving your consumers caught for over 2 hours without having to minor facts is complete bullshit. While you are basically similar to just this page about every airline Within this respect, it’s just not suitable to take care of your customers in this manner.
No gate supervisor on scene. However not telling the crowd at the gate a factor. When. I asked was informed the flight experienced boarded although not taken off. But no explanation as to why. It’s not a temperature factor as well as the flight is recreated.